Italian Customer Onboarding and Success Manager
Italian Customer Onboarding and Success Manager
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Job Description
Career Opportunity: Customer Onboarding and Success Manager (ItalianSpeaking)
Are you passionate about delivering exceptional customer experiences and helping clients achieve success Were looking for a Customer Onboarding and Success Manager to join our team in Dublin Ireland! If youre a proactive clientfocused professional fluent in Italian this role might be the perfect fit for you.
Location: Remote within Ireland or Hybrid in Dublin
Employment Type: Fulltime Temporary Contract
Compensation: Base salary bonus
Your Key Responsibilities:
Lead Client Onboarding: Manage the onboarding process for new clients ensuring a smooth integration of our products with their existing systems and infrastructure.
Technical Expertise: Stay informed about software integrations and technical requirements providing clients with toptier support and guidance.
Client Relationship Building: Develop and nurture longterm partnerships by delivering exceptional support throughout the client journey.
Account Management: Drive success by managing accounts directly meeting and exceeding sales targets and identifying key growth opportunities.
Collaborate CrossFunctionally: Partner with sales marketing product and engineering teams to deliver highquality resources and ensure a seamless client experience.
Industry Insight: Keep uptodate with industry trends and competitive products sharing valuable insights with clients and the internal team.
What Youll Bring:
Experience: At least 2 years in account management technical support or clientfacing roles ideally within SaaS IT services or online marketplaces.
Language Skills: C2 or fluent in Italian with excellent English proficiency.
Project Management & Communication Skills: Strong organizational skills analytical abilities and excellent communication.
Adaptability: Thrive in both strategic and tactical roles able to navigate dynamic and fastpaced environments.
What We Offer:
Competitive Package: Salary performance bonuses based on your experience and results.
Team Culture: Join a positive dynamic and creative team with a supportive work environment.
Professional Growth: Access to tools and guidance to help you reach your full potential.
Career Possibility: Temporary contract with the potential for extension based on performance and market conditions.
Ready to take the next step in your career Apply now to join a team dedicated to making a meaningful impact on client success!
Employment Type
Full Time
