French Customer Onboarding and Success Manager
French Customer Onboarding and Success Manager
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Job Description
Customer Onboarding and Success Manager (FrenchSpeaking)
Were looking for a Customer Onboarding and Success Manager to join our team based in Dublin Ireland! If youre a proactive clientfocused professional fluent in French and ready to help clients achieve success with our products this could be your perfect role.
Location: Remote within Ireland or Hybrid in Dublin
Employment Type: Fulltime Temporary Contract
Compensation: Competitive base salary performance bonus
Your Key Responsibilities:
Client Onboarding: Lead the technical onboarding process for new clients ensuring a smooth and successful integration of our products with their existing systems.
Technical Support: Stay uptodate on our software integrations and offer expert advice to clients on how to get the most out of our solutions.
Relationship Management: Build and maintain strong longterm relationships with clients acting as a trusted advisor throughout their journey with us.
Strategic Account Management: Work directly with clients to exceed quarterly and annual targets analyzing data to identify growth opportunities.
Collaboration and Innovation: Partner with crossfunctional teams (sales marketing product and engineering) to create highquality resources for onboarding and troubleshoot as needed.
Market Insights: Keep a finger on the pulse of industry trends and competitor offerings to provide valuable insights to clients and internal teams.
What Youll Bring:
Experience: At least 2 years in account management clientfacing technical support presales or similar roles ideally within SaaS IT services or online marketplace industries.
Language Skills: C2 or fluent in French (C1 level) with excellent proficiency in English.
Skills: Strong project management analytical and communication skills with the ability to interpret data and drive decisionmaking.
Adaptability: Comfortable working strategically and tactically especially in dynamic and fastpaced environments.
What We Offer:
Rewarding Package: Competitive salary plus bonuses based on your skills experience and performance.
Supportive Team Culture: Join a positive friendly and dynamic team with a focus on growth and creativity.
Professional Growth: Access to guidance and tools that help you reach your full potential.
Future Potential: Temporary contract with the possibility of extension depending on performance and market conditions.
Ready to make an impact and take your career to the next level Apply now and join our team in delivering exceptional client experiences!
Employment Type
Full Time
