Italian Customer Support in Malta
Italian Customer Support in Malta
Posted on :
18-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: Contact Centre Agent (Italian English C1)
Location: Malta (OnSite)
Work Schedule: Monday to Sunday rotational shifts
Relocation Package: 2000 bonus after 1 month of employment
Key Responsibilities:
- Handle customer inquiries in Italian and English via phone email and chat.
- Resolve customer issues and provide accurate information in a timely manner.
- Follow up with customers to ensure satisfaction and issue resolution.
- Escalate complex issues to internal teams when necessary.
- Accurately document customer interactions and maintain records.
- Foster a positive and professional working atmosphere.
Qualifications:
- Proficiency in Italian and English (C1 level).
- Experience in customer service or a call centre environment is a plus.
- Strong communication and interpersonal skills.
- Flexibility to work rotational shifts including weekends.
- Attention to detail and problemsolving abilities.
- Ability to thrive in a fastpaced setting and meet performance targets.
What We Offer:
- Relocation Bonus: 2000 provided after your first month.
- Comprehensive Training to ensure you succeed in your role.
- Basic Health Insurance coverage.
- Opportunities for Career Progression within the company.
- Mobile plans offered to employees.
- Gym memberships included to promote a healthy lifestyle.
- Access to an onsite canteen offering a range of healthy meals.
- Monthly social events for team engagement.
- Free onsite parking for staff convenience.
- Exclusive staff discounts at over 50 local businesses.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
