Front Desk OfficerHMO
Front Desk OfficerHMO
Posted on :
16-11-2024
Employer Active
1 Vacancy
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Job Description
Job title Front Desk Officer (HMO)
Location Abuja
Job Summary
Our client a reputable Health Maintenance Organization (HMO) is looking to hire a professional front desk officer who will provide essential and administrative support to ensure the smooth and efficient operations of the HMO.
Responsibilities
Manage the frontdesk/office area
Answering phone calls emails and other inperson enquiries.
Communicate with customers to set up and schedule optimal appointment times.
Support in related administrative duties including procurement facility management bill payments etc.
Maintain a positive empathetic and professional attitude towards customers and staff of the HMO.
Have basic understanding of HMO laws and regulations to assist clients with inquiries.
Assist in planning and organizing HMO events and meetings when necessary
Keep uptodate records of customer information interactions complaints process customer accounts and file documents.
Address inquiries actively seek and escalate feedback from clients to ensure timely and courteous responses.
Establish and build sustainable relationships and trust with client accounts through open and interactive communication.
Required Skills and Qualifications
Bachelor s degree in Business Administration Secretarial Studies or related fields.
Minimum of 2 years work experience as a Front Desk Officer Administrative Officer or similar role.
Solid knowledge of office procedures with experience working in a hospital.
Proficient in the use of office management software like MS Office (MS Excel and MS Word)
Excellent written and verbal communication skills.
Attention to detail and accuracy in handling administrative tasks
Ability to maintain confidentiality and handle sensitive information with integrity
Strong interpersonal skills and customeroriented approach.
Application
Interested applicants should forward CVs to using FDABJ24 as the subject of the email
Employment Type
Full Time
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