Outbound Telesales Agent
Outbound Telesales Agent
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1-3years
6000 - 6000
1 Vacancy
Job Description
About KTOB Solutions:
KTOB is a leading customer acquisition and marketing firm that has successfully executed over 500000 acquisitions for major telecommunications businesses like Vumatel Vox Vodacom and Herotel.
Job Summary:
We are seeking a dynamic and motivated Outbound Telesales Agent to join our team. The role entails the agent being responsible for making outbound dials to prospective customers troubleshooting barriers to adoption whilst solution selling and promoting our clients products and services. This role offers a competitive salary along with commissionbased earning incentives providing opportunity for both strong earning and career progression.
- Conduct outbound dials and calls potential customers to promote the services of our clients
- Meet or exceed weekly and monthly sales and performance targets.
- Update the CRM routinely to ensure that all records are recorded appropriately and in line with company SOP s.
- Identify sales opportunities and effectively communicate the benefits of our clients offerings.
- Build and maintain strong customer relationships to ensure customer satisfaction and retention.
- Collaborate with internal stakeholders to upskill through training practical role play and product information sessions.
Requirements
Requirements for role:
- Minimum of two years of previous outbound dialling experience in telesales or customer service is required.
- Matric Needed
- Full Fibre Internet Connection of 20mbps or more
- No criminal record
- Experience with outbound CRM systems is essential
- A track record of meeting or exceeding targets previously required
- Work from home set up essential
- Headset and working video camera essential for team meetings
- UPS / Inverter required for Loadshedding
Benefits
- Competitive salary with commissionbased incentives.
- Opportunity for career advancement and professional development
- Positive and supportive work environment.
- Fully work from home
- Uncapped Commission
Key Roles and Responsibilities: - Door-to-Door Outreach: Engage with residents in assigned communities to introduce and generate interest in our fiber internet services, clearly communicating the benefits and features. - Targeted Coverage: Follow designated routes to maximize community outreach and identify potential customers. - Customer Education: Provide valuable information about the advantages of fiber internet, addressing any questions or concerns from potential customers. - Lead Reporting: Accurately report and document potential customer details, feedback, and market insights after each shift. - Flexible Working Hours: Work between 15:00 and 19:00 from Monday to Friday, and between 08:00 and 12:00 on Saturdays. - Positive Impressions: Build positive relationships with potential customers, leaving a favorable impression of our company.
Employment Type
Full Time
