Head of Telesales
Head of Telesales
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4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
We are a fastgrowing organization in the telecom and BPO industry driven by innovation teamwork and performance. With campaigns targeting highimpact results we re on the lookout for a dedicated and experienced Head of Telesales to lead our remote team to new heights.
Role Overview
As the Head of Telesales you will be responsible for leading managing and optimising a highperforming telesales team. Your role will involve developing strategies to meet targets overseeing daily operations and driving a culture of success and accountability within the team.
Key Responsibilities
- Team leadership: Lead mentor and manage a remote telesales team to achieve and exceed sales targets.
- Performance optimization: Monitor and analyse team performance ensuring continuous improvement through datadriven decisions.
- Training and development: Provide coaching to agents identify skill gaps and implement ongoing training initiatives.
- Process refinement: Work closely with leadership to refine sales processes scripts and overall team structure to maximize productivity.
- Campaign management: Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.
- Reporting: Prepare and present performance reports identifying successes and opportunities for improvement.
What We re Looking For
- Experience: 3 years in telesales leadership preferably within telecom or similar industries.
- Leadership ability: Proven success in leading and managing teams in a remote setting.
- Strong communication skills: Ability to communicate effectively with team members and stakeholders.
- Datadriven mindset: Proficient in analysing performance data and identifying actionable improvements.
- Problem solver: Capable of addressing challenges and implementing solutions effectively.
- Goaloriented: Focused on achieving team targets and meeting deadlines.
What we offer
- R18000 per month salary
- Work remotely from anywhere
- Growth opportunities within an expanding organization
- A supportive collaborative team environment
Role Overview As the Head of Telesales, you will be responsible for leading, managing, and optimising a high-performing telesales team. Your role will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.
Employment Type
Full Time
