Global Telco ICT Senior Account Manager - Telco Carrier Network
Global Telco ICT Senior Account Manager - Telco Carrier Network
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Job Description
About the Company
Our client is a multinational Chinese employer which is providing network tools network services and telecommunication related needs. Our clients headquarter is based on Shenzhen Guangdong whos established in 1987. This company is starting to produce phone switches and now developed into creating the telco network providers which is not only tools but also the complex service for domestic and international coverage. Their products are reaching more than 170 countries with more than 195000 employees.
We are seeking a skilled and strategic Account Manager to build and sustain highlevel relationships with key telecom carrier network customers. This role requires a proactive insightful approach to understanding customer needs within a dynamic environment guiding customers through the complexities of network solutions and fostering impactful longterm partnerships.
Key Responsibilities:
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Relationship Development: Establish and maintain trusted longterm relationships with customer stakeholders ensuring alignment with evolving business needs and external market dynamics. Devise and implement relationship management strategies that prioritize customer satisfaction effective personnel engagement and a resultsoriented closedloop approach.
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Customer Insight & Market Responsiveness: Leverage deep customer insights to identify key trends and respond adeptly to market changes. Understand customer challenges in operations networks and services aligning these insights to develop strategic partnership opportunities and drive collaborative growthoriented initiatives.
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Strategic Planning & Execution: Design and implement proactive targeted strategies to support customers network and budgetary goals. Lead projects to facilitate market penetration achieve strategic objectives and ensure mutual business success.
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Transaction & Operation Management: Oversee the transaction lifecycle guiding operational decisions negotiating terms and building digital connectivity to foster customer loyalty. Drive transaction model design manage risk and disputes and ensure project goals are met effectively.
Required Qualifications:
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Education: Bachelors degree in Electrical Engineering Computer Science or other ICTrelated fields.
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Experience:
- Minimum of 8 years in product/solution sales within the ICT industry particularly in the carrier network sector.
- Proven experience (8 years) with telecom companies handling relevant telecommunication products.
- Prior experience as an Account Manager Sales Account Manager or Presales Product Manager is highly valued.
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Language Proficiency: Must be fluent in English with strong verbal and written communication skills.
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Technical Knowledge:
- Solid understanding of 2G 3G and LTE technologies.
- Knowledgeable in TCP/IP protocol and network organization and topology.
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Professional Skills:
- Demonstrated negotiation skills with the ability to manage complex discussions effectively.
- Strong interpersonal and communication skills with a knack for building industry relationships.
- Indepth understanding of the local industry ecosystem and the ability to influence within this landscape.
- Proven capability in project operations from lead generation and solution strategy to project execution.
- Effective in transaction management with experience in developing commercial strategies managing pricing and achieving profit targets.
Enterprise,Network,ICT,Sales,Carrier Network
Employment Type
Full Time
