- Responsible for overall supervision planning control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
- Ensure to attend to guest complaints requests or inquiries regarding the services.
- Any matter which may affect the interests should be brought to the attention of the Management.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless coordination & cooperation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation productivity morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
- Identify optimal cost effective use of the resources and educate the team on the same.
- Assist the F&B Manager to prepare and submit in the required format all information necessary for budgeting timeously and accurately.
- Ensure to upgrade & update with the trends practices and equipment in food and beverage preparation and service in the bar.
- Ensure to set up the equipment and prepare miseenplace in accordance with bar policy.
- Improve sales volume in all outlets by means of uptodate marketing menus (seasonal and special) festivals and special promotions.
- Ensure on a daily basis that all the amenities are properly arranged prior to service.
- Ensure to possess working knowledge of wine cocktail and mixing all beverages.
- Ensure that daily beverage inventory journal bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock.
Qualifications :
Diploma / Degree in Hotel Management or any other equivalent qualifications.
Remote Work :
No
Employment Type :
Fulltime