The role will include (but not limited to):
- Be responsible for the Event Operations once BEOs are handed over from Event Sales Team;
- Responsible for overseeing the smooth operational running of social wedding and corporate events;
- Ensure strong communication relationships with the Events Sales team;
- Required to perform duties in the restaurants in the absence of bookings for the events spaces;
- Support & provide training and development to the Food & Beverage team;
- Have a keen understanding of weddings corporate and social events;
- Support the Food & Beverage Manager in managing labour costs in line with budgets & forecasts and
- Address & resolve all eventrelated guests grievances and escalate when required.
Qualifications :
- Experience in a similar role within the hospitality industry is advantageous;
- Exceptional guest service skills and passion for delivering all event types to the highest standards;
- Welldeveloped planning and organisational skills;
- Effective team player and ability to manage your own time efficiently;
- You have to be a problem solver and have the ability to think on your feet to meet guests changing needs;
- High level of attention to detail and organisation and
- Highly developed interpersonal skills with the proven ability to build effective relationships and communicate with a diverse range of people.
Remote Work :
No
Employment Type :
Fulltime