Internet B2B Telesales
Internet B2B Telesales
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4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
- Conduct outbound calls to potential customers and introduce Forbtechs products and services.
- Develop and deliver compelling sales pitches that highlight product benefits tailored to customer needs.
- Build and maintain strong customer relationships to foster trust and repeat business.
- Identify customer needs offer solutions and handle objections effectively to close sales.
- Manage leads through the sales pipeline using Zoho CRM to log calls update customer records and track progress.
- Follow up on leads and prospects promptly maintaining a proactive approach.
- Collaborate with the sales and marketing teams to optimize sales strategies and campaigns.
- Stay updated on industry trends company products and service offerings to maintain expert product knowledge.
- Meet and exceed daily weekly and monthly sales targets.
- Provide feedback to the management team on customer interactions and sales strategies for continuous improvement.
Requirements
Qualifications:
- Proven experience in outbound telesales preferably within an internet or technologydriven environment.
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation skills.
- Familiarity with digital communication platforms and CRM software (experience with Zoho CRM is a plus).
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Adaptability and a willingness to learn and implement new sales strategies.
- Resilience in handling objections and staying positive in the face of challenges.
Preferred Skills:
- Basic knowledge of IT products and services.
- Experience in businesstobusiness (B2B) sales.
- Multilingual abilities are a plus.
Benefits
Desired Experience & Qualification Education: Bachelor s degree in computer science, Information Technology, or a related field (or a minimum of 5 years equivalent experience). Technical Experience: Proven experience in a technical leadership role within an MSP or similar environment. Strong knowledge of IT infrastructure, cloud technologies, networking, and cybersecurity. Familiarity with ISO framework and best practices. Experience with managing and troubleshooting common IT systems and platforms. Leadership and Management Skills: Excellent leadership and people management skills, with the ability to to motivate and inspire a team. Demonstrated experience in hiring, training, and performance evaluation of technical professionals. Ability to foster a collaborative and inclusive team environment. Problem-Solving and Decision-Making Abilities: Strong problem-solving and decision-making skills, with the ability to analyse complex technical issues and provide effective solutions. Capacity to prioritise tasks and manage multiple projects simultaneously. Customer Service and Communication: Exceptional customer service skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Strong written and verbal communication skills. Ability to effectively communicate technical concepts to clients and team members. Continuous Learning: A passion for staying up to date with industry trends, emerging technologies, and best practices. Commitment to continuous learning and professional development. Relevant certifications (e.g., ISO, ITIL, NIST) would be advantageous. Strategic Thinking and Business Acumen: Ability to align technical strategies with business objectives. Understanding of the MSP industry, market trends, and competitive landscape. Experience in collaborating with other departments, such as Sales and Operations, to drive business growth.
Education
Bachelor's degree in business administration, marketing, or related field. Specialized training/certifications in sales management and office automation. Industry knowledge in office automation products and trends. Strong communication and analytical skills. Proficiency in negotiation and financial acumen. Computer literacy, including CRM software. Leadership and problem-solving abilities. Customer-focused mindset and networking skills.
Employment Type
Full Time
