Key Performance Areas (KPA)
- Oversee your designated area to ensure targets are achieved.
- Efficiently manage your stores and handle payments.
- Maintain and adhere to route lists daily; any changes must be discussed with the sales manager.
- Support the Sales Manager and sales team as needed.
- Cultivate and strengthen relationships with key service providers and regional operations managers of major clients.
- Contribute to and execute the sales plan as directed by the Sales Manager.
- Supervise event implementations store renovations new store openings and special projects.
- Maximize sales while minimizing credits
- Ensure regular store visits maintain tidy shelves and guarantee products are well presented.
- Make sure you have the appropriate kit for cleaning cabinets.
- Maintain a record of all returns processed in your region.
- Adhere to the dress code consistently
- Respond to inquiries within 12 hours. For complex inquiries report to the Sales Manager.
- Monitor daily sales activity.
- Visit stores according to your designated calling cycle.
- Document each customer visit on the daily cover sheet which should be submitted daily.
- Submit cover sheets daily ensuring all required information is provided to the sales coordinator.
- Complete all administrative tasks in clear legible handwriting.
- Submit reports and requests from managers and the sales coordinator by the specified deadlines.
- Stay informed about outofstock products and available substitutes.
- Maintain an updated cabinet brochure as supplied by our client.
- Organize your file and keep it presentable at all times
- Participate in the weekly sales meeting.
- Report any competitor activity and pricing.
- Gather customer suggestions samples and marketing ideas.
- Provide weekly updates on cabinets gained and lost.
- Take notes regarding your responsibilities during sales meetings.
- National Sales meetings will be held occasionally at management s discretion where you may need to present on assigned topics.
- Uphold a professional working standard at all times.
- Sign the attendance register and clock in and out.
- Ensure that all shop agreements are accurately completed and accompanied by a copy of the owners ID
- Upon entering the store promptly announce your presence and be sure to sign in and out keeping the store owner or manager informed of your visit.
- Inform customers about new and promotional products encouraging fresh listings.
- Foster strong relationships with store owners and managers within the industry.
- Adhere to store layouts by following the provided planograms and merchandising standards.
- Conduct a stock count before taking orders to align with the established merchandising standards.
- Unpack and merchandise stock correctly ensuring no items are left in the storerooms.
- Maintain appropriate stock levels for each chain store avoiding overstocking or understocking.
- Keep cabinets clean and organized at all times removing any damaged stock from shelves; perform a thorough cleaning every three months.
- Place PI labels on all products displayed on shelves.
- Utilize dump bins on the sales floor for gift wrap and similar items whenever possible.
- Ensure that the pointofsale (POS) area is tidy and current.
- Confirm that there is an adequate supply of POS materials positioned correctly on the cabinets.
- Follow the proper ordering procedures relevant to each chain store and cabinet.
- Only uplift stock when instructed by the Sales Manager who will provide an authorization number; report any pocket blockers or old stock to your Sales Manager for further guidance.
- Merchandise gift wrap stands neatly ensuring they are visible instore.
- Arrange merchandise so that all labels are aligned and facing the same direction.
- Negotiate for extra space within stores and explore crossmerchandising opportunities.
- Establish and uphold high merchandising standards ensuring cards are organized in tidy rows.
- Extend courtesy and respect to every customer.
- Inquire with the store owner or manager if they have any questions.
- Adhere to the route list and visit all designated stores.
Requirements
- Proficient in reading speaking and writing English.
- Strong attention to detail.
- Selfdriven and motivated.
- Confident demeanor.
- Effective negotiation abilities.
- An inherent sense of curiosity.
- Commitment and innovative thinking.
- Exceptional planning supervisory and time management skills.
- Capability to follow and provide clear instructions.
- Skills in building customer relationships.
- Dependability and practical judgment.
- Enjoyment in collaborating as part of a team.
- Sense of responsibility.
- Accountability for actions.
- Valid driver s license and access to a personal vehicle.
- Proficient in using MS Office.
Benefits
- Basic salary: R10000 R18000 maximum based on experience.
- Company car and a fuel card to be used only during working hours.
- Tablet provided.
- Commission available.
Bachelor's degree in Business Administration, Marketing, or a related field will be a massive advantage. Proven track record of success in FMCG sales, preferably within the paper, stationary and magazing products industry. Strong networking and relationship-building skills. Excellent communication and presentation skills, with the ability to influence and persuade clients. Highly motivated and target-driven, with a passion for exceeding sales goals. Ability to travel extensively to meet clients and attend industry events. Proficiency in Microsoft Office, CRM software, and other sales tools.