Airport Jobs Air Ticketing Ground Staff Cabin Crew Fresher
Airport Jobs Air Ticketing Ground Staff Cabin Crew Fresher
Posted on :
06-11-2024
Employer Active
1 Vacancy
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Salary
38000 - 38000
Vacancy
1 Vacancy
Posted on :
06-11-2024
Job Description
As a Ground Staff member you will be an integral part of the airport or airline operations ensuring the smooth and efficient functioning of various groundbased activities. Your primary responsibility will be to assist passengers and provide them with exceptional customer service while ensuring adherence to safety and security protocols. You will work in a dynamic and fastpaced environment interacting with passengers airline crew and other airport personnel.
Job Responsibilities:
Checkin and Boarding: Perform checkin procedures including verifying travel documents issuing boarding passes and assigning seats. Coordinate the boarding process ensuring timely and efficient boarding of passengers and adherence to safety protocols.
Baggage Handling: Handle passenger baggage including tagging loading and unloading onto aircraft. Ensure proper handling and routing of baggage to the correct destination minimising loss or damage.
Security and Safety: Collaborate with security personnel to maintain a safe and secure environment for passengers and staff. Follow security procedures conduct baggage screenings and enforce safety regulations such as seatbelt usage and emergency protocols.
Flight Coordination: Communicate with the flight crew and ground staff to ensure smooth flight operations. Coordinate aircraft arrivals and departures gate assignments and flight information updates for passengers.
Passenger Assistance: Provide assistance and guidance to passengers with special needs such as unaccompanied minors elderly individuals or passengers with disabilities. Offer support during boarding depleting and connecting flights.
Flight Documentation: Maintain accurate and updated flight documentation including passenger manifests baggage records and incident reports. Record and report any irregularities incidents or customer complaints promptly and accurately.
Requirements for Customer Service Associate:
Excellent interpersonal and communication skills.
Customerfocused with a strong commitment to providing exceptional service.
Hr Contact
Employment Type
Full Time
Key Skills
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