Customer Service Agent
Customer Service Agent
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Job Description
RESPONSIBILITIES
Support in writing emails to clients
Research destination culinary and activity recommendations
Correspond with suppliers to coordinate curated travel arrangements
Create and keep client travel documents and invoices updated
Completes travel arrangements for clients with air hotel car and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense
Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff including ticket/itinerary processing clerical functions travel credits etc.
KNOWLEDGE SKILLS & QUALIFICATIONS
Degree in Marketing Hospitality Travel & Tourism or Business a plus
Related travel experience and industry knowledge is essential
A passion for travel
Highly organized with a strong attention to detail
Selfdriven in an autonomous remote environment
Ability to set goals and develop achievable timelines to hit them
Ability to speak multiple languages will be highly regarded
Requirements
A dedicated home work environment including:
A computer
Cell phone
Highspeed internet
Minimal distractions
Benefits
Benefits:
Full Training Provided
Work PT or FT
No experience necessary
Travel Perks
1099
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Skills Have effective communication skills, written and oral Proficient computer skills, including the ability to multitask with several websites and programs Proven work experience as a travel agent is a plus Excellent knowledge of computer reservations systems Fluency in English; multilingualism is a plus Strong sales skills and commercial awareness Ability to interact, communicate and negotiate effectively Sound knowledge of domestic and international travel trends Degree in Hospitality, Travel, Tourism, Business or relevant field is a plus Personal travel experience will be considered an advantage
Employment Type
Full Time
