Remedial Administrator
Remedial Administrator
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1 Vacancy
Job Description
Job summary
The role of a Remedial Administrator is to assist the regional delivery team in their daytoday activities by managing & delivering all the regions remedial works.You will be working as part of a team of skilled Remedial Administrators and supported by your line manager to ensure you thrive within the role here at Trinity.
Principal responsibilities
- Booking & coordination of service/works engineers to complete remedials with the local service & works teams.
- Ensuring that any access equipment required to complete remedial is ordered.
- Liaising with client to ensure that the engineer is booked in correctly at the customer premises.
- Liaising with the national service team to ensure they are kept up to date with all national contract remedial works.
- Ordering equipment & ensuring that engineers have the correct equipment to complete remedial.
- Raising RTIs correctly when remedials are successfully completed.
- Completing RAMS for remedial jobs as required.
- Ensuring that the regional service manager is kept up to date with any issues on remedial jobs.
- Help establish and develop best work practises and procedures to help develop internal systems as well as own role.
Key skills
- Understanding / Achievement of a high level of Customer Service.
- Ability to prioritise workload across a team and adapt to a changing environment.
- Ability to communicate fluently with customers suppliers and internal staff
- Ownership of business requirements.
- Commercial awareness.
Benefits
- 23 days holiday plus bank holidays
- Company pension scheme
- Life assurance
- Employee Welfare assistance programme
Employment Type
Full Time
