French-speaking Customer Advisor
French-speaking Customer Advisor
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Job Description
Are you a fluent French speaker with a passion for helping others Were seeking enthusiastic individuals to join a leading telecommunications project in Porto. This is a fantastic opportunity to be part of a dynamic team dedicated to delivering exceptional customer service.
About the Role:
As a Customer Support Specialist youll be the first point of contact for our customers providing assistance across various channels. Whether its answering questions about subscriptions resolving billing issues or troubleshooting technical problems your goal will be to offer personalized solutions that enhance the customer experience.
Key Responsibilities:
- Customer Assistance: Handle incoming calls from customers offering guidance and support with a friendly and professional approach.
- ProblemSolving: Provide effective solutions tailored to each customers needs whether its a subscription query billing concern or technical issue.
- Customer Experience: Embrace the company culture and work collaboratively with your colleagues to maintain a positive and supportive team environment.
What Were Looking For:
- Language Proficiency: Native or strong C2 level in French is essential.
- No Experience Needed: We value your communication skills and your drive to learn; no prior experience is required.
- Legal Requirements: Candidates must hold a valid EU ID or residence card.
Working Conditions:
- Location: This is an onsite position based in our Porto office.
- Schedule: Youll work on rotating shifts from Monday to Saturday between 7 am and 7 pm.
- Start Date: Were looking for candidates who can start in December.
Why Join Us
By joining this project youll become part of a toptier telecommunications provider known for its innovation and commitment to customer satisfaction. Youll receive comprehensive training competitive benefits and the opportunity to grow your career in a supportive and dynamic environment.
Ready to make a difference Apply now to join our team and start your journey in the vibrant city of Porto!
Remote Work :
No
Employment Type
Full Time
