Job Title: Senior Manager Employee Experience
Job Level: Manager/Senior Manager
Business Function: Human Resources
This role reports to:
Functional Reporting
Head of Employee Relations
Job Purpose:
The Employee Experience Manager will lead the development and implementation of strategies to enhance the overall employee experience at our Tier 1 bank. This role is pivotal in fostering a positive inclusive and engaging work environment that aligns with our organizational values and business objectives. The ideal candidate will have a strong background in human resources employee engagement and change management.
Key Responsibilities
Strategy Development: Design and implement comprehensive employee experience strategies that support the bank s mission and goals.
Employee Engagement: Develop and execute initiatives to boost employee engagement satisfaction and retention.
Culture and Inclusion: Promote a culture of diversity equity and inclusion through targeted programs and initiatives.
Employee Feedback: Implement and manage employee feedback mechanisms such as surveys and focus groups to gather insights and drive continuous improvement.
Wellbeing Programs: Develop and manage employee wellbeing programs including mental health worklife balance and wellness initiatives.
Leadership Development: Collaborate with leadership to create and deliver development programs that enhance managerial and leadership capabilities.
Change Management: Lead change management efforts to ensure smooth transitions during organizational changes.
Compliance: Ensure all employee experience initiatives comply with relevant laws and regulations.
Metrics and Reporting: Establish key performance indicators (KPIs) and regularly report on the effectiveness of employee experience initiatives.
Any other roles and responsibilities as may be assigned by the supervisor.
Requirements
Qualifications Experience
Education: Bachelor s degree in Human Resources Business Administration or a related field.
Experience: Minimum of 710 years of experience in human resources with a focus on employee engagement and experience.
Certifications: Professional HR certification is a plus.
Key Competencies & Skills
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proven ability to develop and implement strategic initiatives.
Experience with change management and organizational development.
Strong analytical skills and experience with HR metrics and reporting.
Knowledge of employment laws and regulations
Senior Manager - Employee Experience
