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What are the top 3 skills required for this role
1. Strong Hands on experience with ServiceNow ITSM and ITOM
2. Strong Hands on experience with SNOW CMDB Discovery & Service Mapping
3. Good Communication Skills
Job Description/ Responsibilities
ServiceNow Lead/Architect role requires the applying candidate to have strong handson experience around the following activities:
Manage Horizontal and Cloud Discovery Issue as part BAU
Create Service Maps using Top Down Service Mapping approach for business critical applications
Configure/manage Discovery schedules
Configure and Manage CMDB Health Dashboard and CI Health and Hygiene Tasks
Integrate with third party applications to bring Asset Data into CMDB
Work on CMDB and ITOM Visible related enhancements
Write custom patterns as required for Discovery/Service Mapping.
Full Time