ServiceNow ITSM Architect
ServiceNow ITSM Architect
Posted on :
03-11-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
03-11-2024
Job Description
Job Title: ServiceNow ITSM Architect
Location: Saint Paul MN (Hybrid)
Contract
Mandatory Skills: ServiceNow Customer service Management implementation and ServiceNow customer application exp
Client is looking for 12Years candidates
Job Description:
- Configuration and enhancements on the ServiceNow FSO platform
- Configure ServiceNow CSM Modules workflows applications scripts and integrations
- Document technical design development processes and solution configurations
- Identify opportunities to optimize performance and improve scalability
- Develop ServiceNow CSM configurations including CSM data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc
- Build multiple CSM related features including advanced work assignment enablement configurations around reports dashboards etc
- Document CSM development configuration and technical details prepare training material
- Lead customer discussions demos and participate in customers engineers configuration reviews
- Conduct workshops on development showcase and show and tell of developed product
- Certified System Administrator
Skills
- ServiceNowCSM
- CSM Implementation
- ServiceNow Technical Consultant
- CSM
- Custom Applications
Employment Type
Full Time
Key Skills
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