Flemish Customer Advisor in Tangier
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a strong passionate about people Would you like to work with an international team based in beautiful Tangier Are you focused on customer experience and delivering qualitative services This is your chance!
Want to take the next step and start this new adventure Take a look at this job position!
Your role
You conduct telephone calls with debtors in Belgium.
Tasks
- Make calls contact debtors to inform them of the amount outstanding and work out a payment plan.
- Answering emails from debtors with questions about payment plans and unpaid invoices.
- Receive calls answer debtors calls and provide them with the information required for their files.
Profile
- Fluent in Flemish
- Working proficiency in English
- Good call management (structure efficiency assertiveness)
- Empathy
- Soft skills
- Attendance
- Good general appearance
- Previous experience in collections
- Respectful and positive towards customers;
- Solutionoriented thinking;
Our offer
- Paid training
- Unique atmospheric peopleoriented call centre with a good dose of fun
- Marketbased basic salary with bonus opportunities
- Employee benefits such as private insurance
- Growth opportunities
Location
Casablanca Morocco
Employment Type
Full Time
