Invoicing: Coordinate with various departments to ensure accurate and timely preparation and issuance of invoices for guest bookings events and other revenuegenerating activities.
Credit Control: Evaluate the creditworthiness of guests and corporate clients establish credit limits and monitor credit exposures to minimize bad debt risks and ensure timely payments.
Collections Management: Implement effective collections strategies to follow up on overdue accounts resolve billing disputes and negotiate payment arrangements with customers while preserving positive relationships.
Cash Application: Ensure accurate and timely posting and allocation of customer payments including checks credit card payments and wire transfers to customer accounts in the accounting system.
Accounts Reconciliation: Reconcile accounts receivable balances resolve discrepancies and investigate unreconciled items to ensure accuracy and completeness of financial records.
Billing Disputes: Investigate and resolve billing discrepancies disputes and other issues raised by guests or internal stakeholders in a timely and professional manner.
Customer Relations: Build and maintain strong relationships with guests corporate clients and internal departments to facilitate prompt payment processing address billing inquiries and enhance overall customer satisfaction.
Reporting and Analysis: Prepare regular reports and analysis on accounts receivable aging collections performance cash flow projections and customer creditworthiness for management review and decisionmaking.
Process Improvement: Identify opportunities for process improvements automation and efficiency enhancements in accounts receivable processes and collaborate with crossfunctional teams to implement solutions
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