Job Number Job Category Sales & Marketing
Location Aloft Muscat 396 Ghala Al Azaiba South Muscat Oman Oman VIEW ON MAP
Schedule FullTime
Located Remotely N
Relocation N
Position Type Management
JOB SUMMARY
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all daytoday activities related to sales with a focus on building longterm valuebased customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education and Experience
- 2year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with offproperty sales channels to ensure sales efforts are coordinated complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls entertainment FAM trips trade shows etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate complete and effective turnover to Event Management.
Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the locations primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solution.
Providing Exceptional Customer Service
- Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the companys customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
At Aloft we arent your typical hotelbut we arent too cool for school either. Were here to be our guests launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink wrapping up a day of meetings with coworkers or theyre in town to see family friends or their favorite band we offer a hub for connection to others and the area around them with modern design and personality to boot. Were looking for confident selfexpressers who arent afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others then Aloft Hotels is the place for you. In joining Aloft Hotels you join a portfolio of brands with Marriott International.
Be where you can do your best work
begin your purpose
belong to an amazing global team and
become the best version of you.
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