Technical Support Consultant
Technical Support Consultant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Deliver technical support with efficiency reliability professionalism and a friendly approach to delight clients.
- Continuously evaluate incident priorities to ensure consistent adherence to service level agreements (SLAs).
- Provide support for hosted services solutions and associated ICT infrastructure ensuring their seamless operation.
- Handle deployment monitoring optimisation and management of hosted services and solutions with care and attention.
- Skillfully troubleshoot and resolve a variety of incidents to maintain smooth operations.
- Prioritise open and effective communication throughout the support process to keep stakeholders informed.
- Embrace challenges as opportunities to own problems foster constructive problemsolving and ensure the successful execution of solutions when issues arise.
- Ideally 3 years plus of relevant work experience.
- Proficient in SQL both Microsoft and PostgreSQL would be advantageous
- Strong problemsolving abilities with a knack for troubleshooting IT issues.
- Familiarity with Web Server and adept at optimising server performance.
- Proficient in cloud computing and managing cloudbased infrastructure.
- Excellent communication skills comfortable in clientcentric environments.
- Selfmotivated and adaptable with experience in hybrid homeoffice setups.
- Demonstrates humility a thirst for knowledge and intelligence in problemsolving.
- J106767
IT Support, SQL, Microsoft, PostgreSQL, Cloud Computing
Employment Type
Full Time
