Teledyne Marine - PDS Technical Support Engineer
Teledyne Marine - PDS Technical Support Engineer
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1 Vacancy
Job Description
We are seeking candidates with a strong sense of curiosity and aptitude for problem solving.
The PDS Technical Support Engineers role offers a dynamic and versatile working environment where work scopes require a great deal of flexibility and practicality.
On behalf of Teledyne Marine MARPRO could well be looking for you.
The company
Teledyne Marine is a group of leadingedge subsea technology companies that are part of Teledyne Technologies Incorporated. Through acquisitions and collaboration Teledyne Marine has evolved into an industry cornerstone bringing Imaging Instruments Interconnect Seismic and Vehicle technology together to provide total solutions to our customers in such industries as hydrography offshore dredging defense and security marine research and more.
Teledyne Marines suite of products provides standard solutions for marine projects including Autonomous Underwater Surveys Critical Undersea Infrastructure Energy Mapping and Monitoring Hydrographic Surveys Marine Construction and Dredging Object Detection Pipeline Tracking and Inspection and Seismic Surveys.
Our goal is to provide onestop purchasing capability worldwide customer service and support and the technical expertise to solve tough challenges.
The Role
The PDS Technical Support Engineer is a surveyor that plays an integral role in the success of Teledynes Engineering Services department is a highly motivated skilled quality minded and wellorganized individual who will fulfil a technical role in supporting (dredge) customers in the office as well as in the field. You will be able to convey complex technical problems in correspondence or facetoface meetings and document field visits and support queries. This role allows you to gain an indepth understanding of the multifaceted PDS software platform operation thereof and the complete hydrographic measurement chain.
The Candidates we are seeking will be involved in commissioning primarily dredge monitoring solutions by providing dimensional controls and system calibrations. In addition you will assist in the same way with hydrographic survey installations dealing with our multibeam products and liaise with stakeholders to ensure successful completion of set to work and mobilisation services. These services and training on PDS applications will be required to be executed locally and internationally during the week and occasionally through the weekends. Furthermore a standby service is a responsibility shared with the team allowing continuation of support to our customers in cases of emergency.
Your Future
As part of a leading innovative company with a strong international brand presence the position of PDS Technical Support Engineer enables both personal and professional career development working as an individual within a strong team. Teledyne are proud of our expanding global presence and varied client base and look forward to welcoming the PDS Technical Support Engineer into the exciting challenging and rewarding career as a Teledyne team member.
Responsibilities
- Timely Email and telephone support to customers.
- Support R&D team in processing reported PDS issues and requests.
- Perform installation dimensional control configuration calibration on newly installed dredge monitoring systems.
- Create reports on Fields Services with detailed information.
- Perform classroom training on PDS applications.
- Provide input on PDS manuals.
- Ensure excellent customer support.
- Ensure quick and professional advice.
- Be a good ambassador for our company with all customerfacing service activities.
Professional Competencies
- Education in Surveying or Ocean Technology with good flair for mechanics.
- Drivers License.
- Basic Computer skills for using Microsoft packages.
- Understanding of relevant health & safety regulations
- 5 years of experience using hydrographic survey software PDS or similar.
- Be familiar with customer support via telephone email and in person.
- Be fluent in Dutch and English both written and oral
- Be comfortable with technical communication in reading writing and verbally.
- Experienced in troubleshooting/diagnostics of complex matters and technical problems involving electronics mechanics and software.
- A plus if you have experience in using a Total Station.
- Work in an effective and efficient manner and you get things done.
- Flexibility is expected working extended hours when required.
- Focus on quality in everything you do.
- As a person you are a team player focused on achieving your goals also when it is tough.
- Ability to work with minimal supervision using own initiative prioritizing tasks.
- Excellent communication and people skills a cooperative approach.
- The ability to meet targets and deadlines.
- Well organized SelfMotivated
- Physically fit (some lifting required working on excavators cranes and hoppers)
- Working at heights is not an issue.
Teledyne offers an attractive compensation package matching your skills and experience in an informal working atmosphere.
The recruitment process is handled by MARPRO. For questions please contact us on
If interested please upload your motivated application and CV by clicking the apply link. You receive a confirmation when you have completed the application process. If you havent received a confirmation email within 10 minutes after applying please check your spam folder. In case you locate it in the spam folder remember to whitelist the domain so you receive invitations to interviews etc.
Employment Type
Full Time
