Customer Services Representative
Customer Services Representative
Posted on :
25-10-2024
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Job Description
Customer Services Representative
Location: Umhlanga Durban
A small familyowned company a fun place to work and were heavily involved in the local business community. We pride ourselves on excellent customer service and great first impressions.
Responsibilities:
- Promote excellent customer service.
- Handle incoming phone calls and walkin customers.
- Respond to email inquiries.
- Write up and quote basic print jobs.
- Follow up on quotes call inactive customers acquisition follow up and check in with current clients.
- Prospect for new customers with targeted telemarketing.
- Manage email marketing and assist with social media marketing.
What Were Looking For:
- Excellent people skills.
- Strong time management.
- Exceptional communication and interpersonal skills with both clients and staff.
- Highly organized and structured.
- Detailoriented.
- A fast learner.
- Proficient in math and units of measurement as it relates to prepress layout and finishing.
- Comfortable with computers and related technology.
- Ability to thrive in a deadlinedriven work environment.
- Basic knowledge of design software is helpful but not required.
Compensation is based on experience.
Remote Work :
No
Employment Type
Full Time
Key Skills
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