Dutch Customer Service In Sofia
Dutch Customer Service In Sofia
Posted on :
24-10-2024
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Job Description
Position: Contact Centre Agent (Dutch English)
Location: Sofia Bulgaria
Work Schedule:
Fulltime position with flexible shifts.
Compensation:
- Competitive salary with performancebased bonuses.
- Signing bonus available.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues by providing clear and effective solutions.
- Keep customer records accurate and uptodate.
- Work collaboratively with team members to ensure highquality customer service.
- Identify opportunities to improve customer satisfaction and provide feedback to the team.
Qualifications:
- Native or C2level proficiency in Dutch.
- Strong communication skills in English.
- Previous experience in customer service or contact centres is a plus.
- Excellent problemsolving skills and attention to detail.
- Ability to quickly learn new systems and software.
Remote Work :
No
Employment Type
Full Time
Key Skills
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