Enterprise Software Release Manager
Location Kansas City MO (Hybrid)
Contract to hire position.
An Enterprise Software Release Manager role focuses on ensuring the smooth and efficient delivery of software releases across largescale environments. This involves coordinating across multiple teams (development QA operations security) managing risks and maintaining alignment with business goals.
The goal is to ensure that every release is delivered on time with high quality and minimal disruption to the business. In addition this role will focus on continuous improvement optimizing processes and using data to make informed decisions that improve future releases.
An 8 10year experience in managing largescale enterprise environment implementing governance optimizing release processes excellent verbal and written communication skills and leading crossfunctional teams. A deep understand of Software Development Life Cycle CI/CD complex release pipelines Onprem and InCloud deployment environments.
Key responsibilities and processes to be managed by an Enterprise Software Release Manager in this role:
- Release Planning & Strategy
- Scope Definition: Work with product managers business stakeholders and development teams to define the scope of each release ensuring it aligns with business priorities.
- Release Calendar: Maintain a release calendar that balances development schedules with business needs minimizing disruption while ensuring timely delivery of features.
- Risk Assessment: Conduct a thorough risk analysis for each release identifying dependencies potential bottlenecks and impact on the existing system.
- Coordination & Communication
- CrossFunctional Collaboration: Function as the liaison between developers testers security teams and operations ensuring that everyone is aligned on the release objectives and timelines.
- Stakeholder Management: Regularly communicate with stakeholders (executives product owners and endusers) to provide updates on release progress key milestones and any potential risks.
- Release Meetings: Host release readiness reviews change control board (CCB) meetings and daily standups during critical release windows to ensure smooth coordination across teams.
- Change and Release Governance
- Change Management: Ensure that all changes introduced in the release are documented tested and approved. Oversee the change control process ensuring compliance with organizational policies.
- Approval Process: Establish clear checkpoints for code reviews security audits and final signoffs to ensure the release is highquality and riskfree.
- Compliance: Ensure releases adhere to all relevant compliance standards (e.g. SOX HIPAA GDPR) and all documentation is in place for audits.
- Deployment Automation & Tooling
- CI/CD Pipeline: Oversee the implementation and maintenance of a Continuous Integration/Continuous Delivery (CI/CD) pipeline to automate builds tests and deployments using tools like Jenkins GitLab Azure DevOps or AWS CodePipeline.
- Deployment Strategies: Plan and implement advanced deployment strategies such as blue/green deployments canary releases and feature toggles to minimize downtime and reduce release risk.
- Environment Consistency: Work closely with DevOps teams to ensure that all environments (development QA staging production) are consistent and properly configured.
- Quality Assurance & Testing
- Testing Strategy: Collaborate with the QA team to define a testing strategy that includes unit tests integration tests functional tests and performance/load testing.
- User Acceptance Testing (UAT): Ensure that business users conduct UAT in a preproduction environment validating that the software meets functional requirements before production release.
- Regression Testing: Confirm that regression testing is completed to ensure new releases do not introduce bugs into existing features.
- Risk Management & Rollback Planning
- Impact Analysis: Leverage tools like CMDB to assess the impact of the release on other services systems and business functions ensuring all dependencies are accounted for.
- Rollback Plan: Always maintain a rollback or contingency plan in case the release introduces critical issues. Ensure backups previous software versions and deployment snapshots are available for quick recovery.
- PreDeployment Checks: Validate that all predeployment checklists (security performance compatibility) are complete before giving the final goahead.
- Release Execution & Monitoring
- Go/NoGo Decisions: Lead the final Go/NoGo meeting prior to the release where risks are evaluated and final approval is obtained from key stakeholders.
- RealTime Monitoring: During deployment monitor system performance application logs and alerts using tools like New Relic Datadog or Splunk to ensure the system remains stable.
- Deployment Validation: After deployment validate that the new software behaves as expected through postdeployment testing or smoke tests.
- PostRelease Review & Continuous Improvement
- PostMortem Analysis: If issues arise during or after the release lead a postmortem to analyze root causes what went wrong and what could be improved for future releases.
- Metrics & KPIs: Track and report on release metrics such as Mean Time to Recovery (MTTR) defect rates and release lead time to continuously improve release efficiency and quality.
- Feedback Loop: Gather feedback from all involved teams (development QA operations) and endusers to identify areas for process improvement.
- Documentation & Auditing
- Release Notes: Ensure comprehensive release notes are prepared documenting all features fixes and known issues. These are distributed to stakeholders and endusers as part of the release communication plan.
- Change Log: Maintain a detailed change log for all changes introduced in the release ensuring auditability for compliance or postrelease analysis.
- Knowledge Base: Update internal documentation including knowledge base articles and standard operating procedures based on changes introduced by the release.