EDI Specialist Code TCMKBEDIS
EDI Specialist Code TCMKBEDIS
Posted on :
23-10-2024
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-10-2024
Job Description
About the client:
Teacher Created Materials publishes innovative and imaginative educational resources for teachers and students across all subjects from Grades K12. Their awardwinning materials support a wide range of subjects including reading writing mathematics social studies science technology and test preparation. All content is developed by teachers for both educators and students and is based on the latest research best practices in the classroom and methodologies focused on achievement. Additionally they offer topical and practical professional development training for teachers and administrators.
Job Summary
Perform tasks related to EDI partner setup transaction processing and monitoring order management activities and customer account maintenance.
Responsibilities
- Act as the single point of contact for customers consultants and vendors associated with TCM s EDI program.
- Monitor and resolve inbound and outbound Electronic Data Interchange (EDI) transactions related but not limited to orders acknowledgments shipping notifications and invoices.
- Partner with external vendors to explore managed services options to support the monitoring and onboarding of new partners.
- Conduct transaction EDI transaction testing as needed.
- Handle relevant documents and networking with trading partners.
- Work with TCM crossfunctional departments (TCM s NetSuite ERP Analyst) and external partners (TrueCommerce and Orderful) to solve a range of problems or complete the setup of new customers or document types.
- Perform EDI mapping for existing and new data segments.
- Onboard and set up new trading partners.
- Quickly monitor and resolve EDI transaction failures.
- Identify analyze and address gaps in system documentation related to EDI processes.
- Resolve and maintain partnerrequired EDI connection setups.
- Support troubleshoot and assist User related application issues from processing daily activities within the ERP system to including system addons.
- Perform other related duties as dictated by business necessity or assigned by management.
Requirements
- At least 2 years of EDI experience.
- Bachelors degree in Management Information Systems Information Technology Computer Science or similar fields is preferred.
- Willing to work for 8 AM 5 PM PST (11 PM 8 AM Manila Time).
- Excellent oral and written communication skills.
- Goal oriented and able to work under pressure with operational time constraints
- Customer service mindset: Ability to provide accurate and appropriate information in response to customer inquiries.
- At least 2 years of experience with EDI software is required.
- 2 years of EDI mapping or general IT mapping experience is highly preferred.
- Proven track record of managing external vendor relationships and managing 3rd party delivery of operational processes
- A good understanding of the ordertocash business process and usage of EDI documents including but not limited toand 754 is highly preferred.
- Experienced in Microsoft Excel including Vlookups and Pivot Tables.
- Experience with EDI document standards preferably X12 800 series transaction sets
- Strong analytical and problemsolving skills with attention to detail
- Proficiency in reading and interpreting technical documentation and reports
- Experience working with Amazon EDI preferred.
- Working knowledge of TrueCommerce and Orderful EDI and SPS Commerce platforms preferred.
- NetSuite ERP Celigo middleware knowledge a plus
- Publishing Manufacturing and Distribution industry knowledge a plus
Benefits
What we offer:
Work from Home Setup
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Bachelor's degree in Management Information Systems, Information Technology, Computer Science, or similar fields is preferred. Willing to work for 8 AM - 5 PM PST (11 PM - 8 AM Manila Time). Excellent oral and written communication skills. Goal oriented and able to work under pressure with operational time constraints Customer service mindset: Ability to provide accurate and appropriate information in response to customer inquiries. 1 year of experience with EDI software is required. 1 year of EDI mapping or general IT mapping experience is highly preferred. Proven track record of managing external vendor relationships and managing 3rd party delivery of operational processes A good understanding of the order-to-cash business process and usage of EDI documents including but not limited to 850, 855, 856, 810, 753, and 754 is highly preferred. Experienced in Microsoft Excel, including Vlookups and Pivot Tables. Experience with EDI document standards, preferably X12 800 series transaction sets Strong analytical and problem-solving skills with attention to detail Proficiency in reading and interpreting technical documentation and reports Experience working with Amazon EDI preferred. Working knowledge of TrueCommerce and Orderful EDI and SPS Commerce platforms preferred. NetSuite ERP, Celigo middleware knowledge a plus Publishing, Manufacturing, and Distribution industry knowledge a plus
Employment Type
Full Time
Key Skills
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