Position: Billing and Collections Specialist
Working Hours: FullTime Monday to Friday 8:00 am5:00 pm CST
Salary Range: $
Search: Global
Position Overview:
We are seeking an organized and detailoriented Billing and Collections Specialist who will focus on ensuring timely billing and maintaining a seamless straightforward collections process. As our clients typically have an excellent payment record the primary role will involve gentle reminders and coordination to keep accounts on track not hard collections.
Duties and Responsibilities:
- Generate and issue invoices on schedule accurately reflecting services provided to each client.
- Follow our fourstep communication process for collections involving the appropriate team members at each step to keep clients informed and up to date.
- Maintain polite professional contact with clients to provide reminders on due dates and resolve any billingrelated questions.
- Monitor and record incoming payments updating accounts accordingly to reflect the current status.
- Prepare regular reports on outstanding invoices and collection status providing insights into accounts receivable status.
Qualifications:
- 2 years in billing accounts receivable or collections role ideally within a B2B environment.
- Experience with accounting or invoicing software and basic knowledge of Excel or other tracking tools.
- Experience with Sage Intacct Accounting software is a plus.
- Strong written and verbal communication skills able to maintain professionalism and clarity in client interactions.
- Exceptional attention to detail with a proactive approach to managing billing and collections.