Quality Coordinator - Savoy Sharm Group
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1 Vacancy
Job Description
Company Overview:
Savoy Sharm Group is a leading hospitality company in Sharm El Sheikh Egypt. We are committed to providing our guests with exceptional service and experiences. We are currently seeking a highly motivated and detailoriented Quality Coordinator to join our team.
Position Overview:
As a Quality Coordinator you will be responsible for ensuring that our company maintains the highest standards of quality in all areas of operations. You will work closely with our team members to implement and maintain quality control processes and procedures. Your goal will be to ensure that our guests have a consistently positive experience with us.
Key Responsibilities:
Develop and implement quality control processes and procedures to ensure that our services meet or exceed industry standards
Conduct regular audits and inspections to identify areas for improvement
Create and maintain quality reports and documentation
Train and educate team members on quality standards and procedures
Collaborate with various departments to identify and resolve quality issues
Monitor and analyze guest feedback to continuously improve our services
Conduct investigations and root cause analysis to address any qualityrelated concerns
Ensure compliance with all relevant laws regulations and internal policies
Participate in the development and implementation of new initiatives and projects
Qualifications:
Bachelors degree in Hospitality Management Business Administration or a related field
Minimum of 2 years of experience in a quality control or similar role
Knowledge of quality control principles and practices
Excellent communication and interpersonal skills
Strong organizational and analytical skills
Detailoriented and able to multitask in a fastpaced environment
Ability to work independently and in a team setting
Proficient in Microsoft Office and other relevant software
We Offer:
Competitive salary
Excellent benefits package
Growth and development opportunities
A positive and inclusive work environment
Employment Type
Remote
