Call Center agent
Posted on :
22-10-2024
Employer Active
1 Vacancy
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Job Description
A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.
At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.
We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team youll have the opportunity to work on exciting projects learn from industry experts and be part of a supportive and inclusive community.
At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.
We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team youll have the opportunity to work on exciting projects learn from industry experts and be part of a supportive and inclusive community.
- Answer incoming calls from customers and respond to their inquiries in a professional manner.
- Activate tickets for the customers who has either a technical or a financial problem.
- Followup with the existing customers and solve their problems.
- Build sustainable and Longterm relationships with existing and prospecting customers.
- Approaching the new Prospects for the new activation.
- Seize opportunities to upsell products when they arise.
Requirements
- 01 years of previous experience in a customer support role.
- Experience with CRM systems.
- Good Command of English language.
Benefits
- Embark on an exciting journey with the Fintech Experts.
- Join a workplace that actively encourages and supports all talents.
- A support system where you have a safe place to voice your opinion share feedback and be your true authentic self.
- Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
Employment Type
Full Time
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