Solution Architect - loyalty
Solution Architect - loyalty
Posted on :
20-10-2024
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Job Description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a global operator franchisor and licensor of hotel residential and timeshare properties. The company is primarily focused on management franchising and licensing of its lodging properties. It also occasionally develops acquires or renovates hotel and residential properties directly and through partnerships joint ventures and other business structures with third parties.
Position: Solution Architect Loyalty
Location: Bethesda MD 20814
Duration: 12 Months
Job Type: Contract
Work Type: Hybrid
JOB SUMMARY:
- We are looking for a highly dynamic and hands on technical architect to join our Global Technology Enterprise Architecture team.
- This individual will be responsible for helping to define advance and execute the technology future of our Loyalty platform.
- This includes extending and modernizing our Core Loyalty and Loyalty Finance architecture to enable greater levels of business innovation scale and services that delight and surprise our customers with unique Loyalty offerings partnerships and onproperty benefits.
- This individual will collaborate across various domains to create integrated Loyalty solutions exposed through partners web mobile smart devices and voice channels.
- The ideal candidate will have a strong track record of collaboration designing building and implementing architectures that are highly scalable resilient secure and flexible.
- This individual will work with product owners other architects softwaredesigners and delivery leads across the organization to extend and introduce new technology into our Loyalty platform.
Education and Experience:
Required:
- Minimum 10 years experience as a software/technical architect or technical engineering lead designing and delivering distributed scalable and highly resilient enterprise applications
- Experience of largescale digital transformations of legacy enterprise systems
- Experience of evaluating SaaS vendor solutions and defining the architecture to integrate them within large enterprises
- Experience creating conceptual and logical architectural diagrams and gaining stakeholder approval/alignment.
- Ability to manage multiple solutions across multiple projects within tight timelines
- Ability to apply forward thinking principles and innovation to future proof business solutions
- 5 years experience with APIs microservices & eventbased architectures and NoSQL technologies
- 5 years experience working with building and deploying distributed applications in Cloud environments
Preferred:
- Undergraduate degree (Computer Science Information Systems or Computer Engineering) or equivalent experience
- Experience of Loyalty and/or Loyalty finance and accounting business processes software and audit controls across an enterprise
- 10 years relevant work experience in software engineering with a focus on enterprise business systems and realtime integration
- 6 years of documenting and communicating solution architectures/designs to peers executives and stakeholders.
- Experience authoring IT standards frameworks and patterns related to the modern application design
- Experience in the deployment of business solutions in cloud environments
- Experience integrate enterprise applications with SaaS solutions across multiple cloud providers
- Demonstrated background in architecting in an Agiledelivery environment (e.g. Scrum Kanban SAFe).
- Passionate learner who actively seeks to learn about new technologies and approaches
- Working knowledge of IBM Mainframe and DB2
- Excellent client/user interaction skills to determine requirements
- Excellent written and oral communication skills
- Excellent presentation and people skills
- Ability to present complex ideas in userfriendly language
- Ability to lead peer reviews across many domains
- Ability to lead complex crossfunctional problemsolving initiatives.
- Experience in researching and evaluating emerging technologies and trends standards and products.
CORE WORK ACTIVITIES:
Defining the FutureState Loyalty Architecture & Supporting Loyalty Business Projects:
- Leads and defines Loyalty projects architecture solutions to enable business objectives and drive stakeholder alignment and drive detail design by engineers
- Leads and defines the Loyalty systems architecture vision to deliver the next generation Loyalty platform and improve their travel experience with Client.
- Defines solutions and patterns that address system and partner integration
- Leverages shortterm tactical solutions to achieve longterm objectives and advance the overall Loyalty management capabilities
- Identifies and develops opportunities for reuse migration or retirement
Enterprise Planning & Execution:
- Development of Loyalty Target State Architecture and Roadmaps
- Understand and evaluate current and emerging technology products and trends
- Develop reusable design patterns and best practices that can be leveraged by the enterprise
- Socialize and educate the organization including service providers on design patterns that have been developed
Solution Architecture:
- Develop prototypes and architecture artifacts to support projects
- Partner and consult with project teams to enable consistent solution design and implementations aligned to the architecture
- Engage in IT Governance activities to promote consistency and solution compliance
CrossTraining Technology Research and ProofofConcepts:
- Obtain training & experience on business functions and technologies outside area of expertise.
- Research emerging or existing technologies that may have specific business outcomes.
- Conduct proofofconcepts to determine the feasibility of technologies that could provide business benefits.
Building Successful Relationships:
- Collaborates with business and IT resources to help advance Loyalty platform agenda across the organization
- Acts as a leader and advocate for architecture including coaching training and career development to staff
- Liaises with vendors and Service Providers to select the products or services to enable strategic goals
MANAGEMENT COMPETENCIES:
Leadership:
- Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Leading Through Vision and Values Keeps the organizations vision and values at the forefront of employee decision making and action.
- Managing Change Initiates and/or manages the change process and energizes it on an ongoing basis taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
- Problem Solving and Decision Making Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
- Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning organizing and ongoing evaluation processes.
Managing Execution:
- Building a Successful Team Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
- Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction profitability and market share through effective planning organizing and ongoing evaluation processes.
- Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
Providing Technical Support and Consultation:
- Provides technical expertise and technical leadership within own and other teams.
- Provides recommendations to improve the effectiveness of processes and programs.
- Demonstrates advanced knowledge of jobrelevant issues products systems and processes.
- Demonstrates advanced knowledge of functionspecific procedures.
- Applies knowledge/judgment to achieve business goals.
- Foresees identifies and resolves problems.
- Keeps uptodate technically and applies new knowledge to job.
- Performs other reasonable duties as required for this position.
Building Relationships:
- Customer Relationships Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
- Global Mindset Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
- Strategic Partnerships Develops collaborative relationships with fellow employees and business partners by making them feel valued appreciated and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g. HR Sales & Marketing Finance Revenue Management) to achieve objectives; maintains effective external relations with government business and industry in respective countries; performs effectively as a liaison between locations disciplines and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability:
- Developing Others Supports the development of others skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
- Organizational Capability Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise:
- Continuous Learning Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
- Technical Acumen Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach functionspecific work challenges
- Technical Intelligence: Knowledge and ability to define and apply appropriate technology to enhance business process
- Development Methodologies: Knowledge of general stages of SDLC framework and the application tiers within the development space.
- Information Security: Knowledge of the security considerations relevant within the development space including industry best practices related to information security
- Business Acumen Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
TekWissen Group is an equal opportunity Employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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