Invoice Office Admin
Invoice Office Admin
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Job Description
My People Solutions is seeking a highly organised efficient detailoriented people person to join a professional and wellestablished small office answering customer queries validating claims processing invoices reconciling payments maintaining database information & records supporting with a variety of administration & customer servicerelated tasks.
The successful candidate will need to have strong office & invoice administration experience exceptional customer services skills (both verbal and written) great problemsolving skills time management & organisational skills as well as being able to remain calm in a fastpaced environment.
Requirements
- Manage incoming & outbound customer service enquires logging origin and answering general customer questions request further information and escalate issues as required.
- Validate claims process invoices monitor & reconcile payments and receipts.
- Review update and maintain CRM with information ensuring timely communication and compliance and accurate and informative data entry and reporting.
- Utilise data to identify issues and trends to indicate changing customer requirements.
- Support with a variety of customer and administration tasks.
- Exceptional & engaging interpersonal & communication skills (verbal and written) with a variety of stakeholders combined with strong record keeping administration & organisation skills.
- Strong bookkeeping skills are essential especially in the area of invoicing (payments & receivables).
- Experience of working in a variety of bookkeeping office & administration environments where good practice governance & compliance organisation & attention to detail are critical.
- Experienced in using Microsoft Office CRMs & MYOB.
- Enjoys problem solving and remains calm in a rapidly evolving changing environment.
- Have an abundance of common sense & patience
Benefits
Great salary available for the right candidate fulltime officebased role Monday to Friday 9am to 5pm inclusive & supportive team working in a modern office in Mulgrave VIC.
Seeking a role with lots of variety where an abundance of life experience and your invoice administration organisational & administration experience will be valued Apply Now!
Role & Responsibilities Manage incoming & outbound customer service enquires, logging origin, and answering general customer questions, request further information and escalate issues as required. Validate claims, process invoices, monitor & reconcile payments and receipts. Review, update and maintain CRM with information, ensuring timely communication and compliance and accurate and informative data entry and reporting. Utilise data to identify issues and trends to indicate changing customer requirements. Support with a variety of customer and administration tasks. Qualifications & Experience Exceptional & engaging interpersonal & communication skills (verbal and written) with a variety of stakeholders combined with strong record keeping, administration & organisation skills. Strong bookkeeping skills are essential, especially in the area of invoicing (payments & receivables). Experience of working in a variety of bookkeeping, office & administration environments where good practice governance & compliance, organisation & attention to detail are critical. Experienced in using Microsoft Office, CRMs & MYOB. Enjoys problem solving and remains calm in rapidly evolving changing environment. Have an abundance of common sense & patience!
Employment Type
Full Time
