Administrative Services Manager
Administrative Services Manager
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Job Description
The Tennessee Department of Health (TDH) has an opening for an Administrative Services Manager (ASM) to serve as a Program Manager within the Communicable and Environmental Diseases and Emergency Preparedness Division (CEDEP). Below you will find an overview of the roles and responsibilities for this position. This is a hybrid remote/inoffice position that also requires up to 30% travel and the chosen candidate will be expected to report to the office in Nashville TN and travel to offsite locations across the state as requested to fulfill the duties of this role.
Minimum Qualifications:
Education and Experience: Graduation from an accredited college or university with a bachelors degree AND experience equivalent to substantial (five or more years of) full time increasingly responsible professional administrative or program/project management experience.
Substitution of Experience for Education: Qualifying fulltime increasingly responsible sub professional paraprofessional or professional experience may be substituted for the required education on a yearforyear basis to a maximum of four years.
Substitution of Education for Experience: Additional graduate coursework in public health behavioral health public administration business administration or other acceptable field may be substituted for the required experience on a yearforyear basis for a maximum of two years.
Roles and Responsibilities:
The Administrative Services Manager (ASM) is a grantfunded contract position responsible for serving as a Program Manager for the TDH Mental Health First Aid (MHFA) Program. The ASM will be responsible for program and project management developing written guidance and visualizations providing oral presentations to professional audiences and engaging in continuous process improvement and evaluation.
Duties/responsibilities for this position include but are not limited to:
- Serve as the primary Program Manager for Mental Health First Aid Program in rural public health regions Metro Health Departments and communitybased organizations in TN
- Conduct trainings as a certified Mental Health First Aid Instructor for Health Department staff and community partners traveling statewide as needed
- Provide mentorship and support to TDHs MHFA instructors in assigned regions
- Develop grantrelated progress reports annual reports or workplans as appropriate and as requested by supervisor or team lead; provide grant and budget input and support as requested
- Assist with maintaining databases and spreadsheets ensuring data quality. Create or generate status reports for team/supervisor as requested
- Create professional written communications and visualizations such as infographics and onepagers ensuring content aligns with established guidelines and best practices
- Prepare and provide mental healthrelated oral presentations for professional audiences ensuring content aligns with established best practices and frameworks
- Proactively identify areas for program and process improvement and develop innovative solutions for identified issues
- Attend and lead meetings for MHFA instructors MHFA vendor public health staff and community partners
- Conduct outreach in the community to recruit and train target populations such as first responders educators and other healthcare professionals
- Serve as liaison for mental healthrelated workgroups and collaborations
- Assist with ad hoc mental health initiatives and requests as directed by supervisor
Desired Knowledge Skills and Abilities:
- Knowledge of mental health topics and passion for promoting mental wellbeing required
- Advanced experience with MS Office Suite (Word Excel PowerPoint)
- Current Mental Health First Aid Instructor certification preferred
- Strong organizational skills and attention to detail
- Excellent written communication and business grammar skills required
- REDCap experience preferred but not required
- Ability to work effectively independently and as part of a team
- Conflict management
- Ability to handle important matters while maintaining confidentiality
- Proficiency with building updating and maintaining spreadsheets presentation software and working efficiently in multiple databases
- Utilize effective time management in conjunction with communication to create realistic expectations for others
- Grant or contract management experience preferred
Minimum Verification Requirements
Please complete the following verifications with Info Cubic upon candidates selection. Additional verifications may be identified by the agency.
TN Package with TN Counties
- Criminal County/Statewide 7 years address
- Federal 7 years address
- Global Watch
- National Criminal Record Search
- Address Locator
- Sex Offender Registry
- AKAs Search current name and all additional names.
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