Excellent customer service experienceExcellent oral and written communication skillsSchedule appointment for vehicle repair and maintenanceCommunicating with auto technician to get vehicle in and outCommunicating with manufacturer regarding specific vehicle needsFollo up with customer to schedule maintenance visitsMaintain positive relationship with customers to ensure repeat businessConferring with service technicians about parts and ensuring parts are available when neededManaging and overseeing dealership relationships to ensure repeat business