ServiceNow

Title : Agile BA w/ ServiceNow (HRSD or ITSM)

Location: 3 days onsite in one of the locations listed above from DAY 1.

Client: Wells Fargo

Interview: Interview will be via Video.

Candidates must be able to sit onsite 3 days per week in on of the following locations:

• Charlotte NC
• Dallas TX
• Minneapolis MN
• Chandler AZ
• Woodbridge NJ
• New York NY
• Des Moines IA

This role will involve work across all members in the organization so need someone who can gather technical requirements but also speak / present to Stakeholders so candidates need to have excellent communication skills.

Project: ServiceNow / AI project that is currently in phase 2. Looking to update ServiceNow features with more AI capabilities.

• 7 years experience with the ServiceNow platform (within HRSD or ITSM spaces)
• 7 years experience working on an Agile Delivery Team
• 5 years experience in an Agile Delivery Tool like JIRA Rally VersionOne or ServiceNow Agile tools (preferably JIRA & Confluence)
• Certified System Admin (CSA) preferred but not required
• Now Assist or Virtual Agent experience preferred but not required
• Review dashboard and update features and stories as needed
• Groom stories on all boards to ensure they have Acceptance Criteria and include clear descriptions of the requirements
• Monitor Sprint backlogs to ensure at least 2 Sprints worth of stories are groomed and ready
• Provide timely updates on the status of critical initiatives contained within committed plan
• Develop and execute communication plan to keep stakeholders informed of status

Technical Recruiter

1601 N Harrison Ave STE # 2B Pierre SD 57501

Certified Minority Business Enterprise (MBE)

An EVerify Company

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