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ServiceNow Consultant

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1 Vacancy
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Job Location drjobs

New York, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Contact Details:
1.Poonam Khandelwal
Email:
Cell: (732)
2.Sandeep Bisane
Email:
Cell: (732)
Job Title: ServiceNow Consultant
Location: NYC (Hybrid)
Duration: 12 Months
Years of Experience: 12 Yrs.
Required Hours/Week: 35hrs./Week
Position Overview:
  • Our client seeks an experienced ServiceNow Consultant to enhance and support the ServiceNow platform.
  • The consultant will work collaboratively with clients IT and endusers to implement backlog items improve system performance and ensure the platform meets business needs.
Key Responsibilities:
  • Perform ServiceNow configurations and implementations per clients requirements.
  • Enhance and upgrade integrations particularly between ServiceNow and SharePoint.
  • Analyze and address catalog changes enhancements and new requests.
  • Maintain and update service portals and the employee center.
  • Deliver comprehensive documentation including workflow designs and technical specifications.
  • Provide training and user support for ServiceNow platform updates.
  • Submit regular status reports and project updates.
  • Address and resolve all assigned requests within the ServiceNow assignment group.
Required Qualifications:
  • Experience: Minimum of 10 years in ServiceNow development configurations and implementations.
  • Technical Expertise: Proficiency in ServiceNow modules integrations and customizations.
  • Methodologies: Familiarity with Agile Scrum or other project management frameworks.
  • Collaboration Skills: Ability to work with crossfunctional teams and endusers to translate requirements into technical solutions.
  • Documentation: Experience in creating detailed technical specifications and user training materials.
Preferred Qualifications:
  • Experience working on government or public sector projects.
  • Strong knowledge of SharePoint integration with ServiceNow.
  • Proven ability to manage multiple tasks and prioritize effectively in a fastpaced environment.
Deliverables:
  • Comprehensive requirements documentation.
  • Regular updates highlighting progress against defined milestones.
  • Enhanced and operational ServiceNow platform meeting all enduser requirements.

Employment Type

Full Time

Company Industry

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