Summary
Assists the Executive Housekeeper in directing controlling and coordinating all housekeeping activities ensuring that the hotels financial and guest expectation objectives are met.
Responsibilities
- Directs and assists the Executive Housekeeper to ensure that all daytoday operations are handled on time and guest expectations are met.
- Coordinates with front office to ensure that rooms are serviced according to guest requirements and vacant rooms are cleaned for new arrivals.
- Conducts frequent checks rooms public areas and back of house areas ensuring service procedures standards of cleanliness and hygiene repair and maintenance employee grooming and manning levels are in order and takes appropriate action where necessary.
- Assists in inventory control purchasing and disbursement for all aspects of housekeeping operations.
- Assists in administering the hotels lost and found system.
- Assists in the preparation of duty rosters vacation planning and scheduling and public holiday scheduling.
- Assists in the maintenance of efficient administration.
- Assists in the selection training and evaluation of team Heartists.
Qualifications :
Abilities/Key Competencies/Skills
Alongside these key competencies the incumbent of the role will be required to demonstrate the fundamentals of the companys Heartist service culture to be responsive respectful and deliver a great experience.
Leading Myself
- Positive Orientation.
- Operational Decision Making.
- SelfDevelopment & Management.
Leading Others
- Developing an Empowered Team.
- Leading an Engaged and Diverse Team.
- Communication.
Leading the Business
- Advocating Guest Passion.
- Business Planning and Analysis.
- Business Improvement and Change.
Experience/Certificates/Education
- Educated to bachelors degree level or hospitality related discipline or experience equivalent.
- Prior experience in same position.
- Prior experience in preopening is an advantage.
- Native Arabic speaker and good command of of English language.
- Familiar user of Microsoft office programs including Excel Word PowerPoint and Outlook.
Remote Work :
No
Employment Type :
Fulltime