Reporting to the Director of Housekeeping responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Supervise the daytoday operation of the department to ensure service standards are followed
- Maintain all guest rooms public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
- Monitor labor costs while ensuring effective scheduling and department productivity
- Assist with preventative maintenance programs while working with the Chief Engineer
- Address guest concerns and react quickly; logging and notifying proper departments as required
- Manage the departmental budget in a fiscally responsible manner
- Ensure effective communication including coaching and performance management
- Attend regularly scheduled departmental meetings
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
- 2 years relevant experience in a similar supervisory role; preferably in a large hotel
- Excellent detailed knowledge of housekeeping operations
- Basic training skills
- Excellent interpersonal communication (verbal and written) organization multi tasking problem solving skills; detail oriented
- Proficient with Microsoft Office suite required
Remote Work :
No
Employment Type :
Fulltime