Assistant Manager Housekeeping
Assistant Manager Housekeeping
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- To assign duties inspect work and investigate complaints regarding housekeeping service and equipment and hence take corrective action.
- Establish standards and procedures for the work of housekeeping team and plan work schedules to ensure adequate service.
- To direct and control the housekeeping operations and staff of the housekeeping department.
- Any matter which may affect the interests of hotel should be brought to the attention of the Management.
- Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
- Maintain appropriate staffing levels in order to consistently provide excellent guest service.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Inspect guest and public areas on a regular basis to ensure that the furnishings facilities and equipments are clean and in a good condition.
- Ensure to maintain appropriate grooming standards in hygiene uniforms appearance posture and conduct of the housekeeping personnel.
- Inspect all renovation projects and ensure rooms are defect free prior to release.
- Assist in all inventories and ensure to coordinate the training programs.
- Coordinate all repairs & refurbishments.
- Ensure to conduct daily briefings in order to provide effective and efficient services.
- Conduct followup to ensure that high standards of quality are maintained and that all procedures are adhered to.
- Ensure to inspect the rooms on a regular basis.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Ensure that preventative maintenance of furniture carpeting equipment and supplies is an ongoing process.
- Ensure that the highest standards of cleanliness maintenance and safety are practiced in the housekeeping department and in all other areas of the hotel.
- To plan and organize the operations to effectively achieve and maintain the established standards of cleanliness in interiors guest rooms corridors public areas and back of the house areas.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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