- Ensures guests are well looked after from the moment they arrive to the time they leave.
- Enquires whether guests are satisfied throughout the meal.
- Offers attentive service to guests adapting to any constraint.
- Establishes good relations with guests offering advice and fostering customer loyalty.
- Promotes the F&B offers of the hotel.
- Organizes the work for the team including the need to multiskill in employees job requirements.
- Ensures the point of sale is prepared to a high standard.
- Takes the global level of activity into account when managing the flow of guests placement at tables and reservations.
- Ensures the equipment used remains in good condition.
- Develop and manage the restaurants budget including revenue and expenses.
- Control costs such as food and labor costs to maximize profitability.
- Prepare and analyze financial reports such as profit and loss statements.
- Implement pricing strategies and promotions to increase sales.
Qualifications :
Your experience and skills include:
- Proven experience as a Restaurant Manager or in a similar role.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Highly organized person with strong planning skills.
- Analytical skills strength as a developer and a leader of others are essential.
- Knowledge of food safety and health regulations.
- Highly responsible & reliable.
- Goal and results oriented.
- Ability to work flexible hours including evenings and weekends.
- Ability to work cohesively with fellow colleagues as part of a team.
- Familiarity with restaurant management software.
Remote Work :
No
Employment Type :
Fulltime