Junior Account Manager

Company Intro

EveryMatrix is a leading B2B SaaS provider of iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to 200 customers worldwide. The company is profitable with over EUR 100m in annual revenues and 900 employees in offices across ten countries in Europe Asia and the US. EveryMatrix was founded in 2008 and remains a founderowned private company.

We are looking for a Junior Account Manager to join our Account Management team. In this entrylevel role you will learn how to build and maintain longterm relationships with MoneyMatrixs clients. This position is designed to give you a strong foundation in account management helping you develop the skills to understand client needs and provide effective solutions for operational challenges.

You will work closely with our experienced Account Managers Sales team and Technical Specialists gaining exposure to different areas of client management and support.

Responsibilities:

• Support Account Managers in identifying opportunities for upselling and crossselling additional products and features to existing clients.
• Assist in coordinating client requests for product and service improvements.
• Help prepare and deliver training sessions to clients on product features and updates.
• Learn how to build and maintain longterm relationships with clients.
• Assist in reviewing client performance data to identify areas for improvement.
• Help troubleshoot and resolve client issues by collaborating with internal teams.
• Participate in team meetings learning about industry trends and MoneyMatrix products.
• Occasionally attend industry events to learn and represent the company.

Requirements:

• Bachelors degree (completed or in progress) in Marketing Business Economics or a related field is advantageous.
• No prior experience required but any internships or parttime work in customer service sales or related areas are a plus.

• Strong interest in the payments industry ecommerce or clientfacing roles.

• Interest in building a career in Account Management Sales or Client Relations.
• Excellent communication skills both written and spoken with fluency in English.
• Eagerness to learn grow and contribute in a fastpaced teamoriented environment.
• Strong organizational skills and attention to detail.

Work Life Balance:

• 40% work from home over any 3month period (can work one month per quarter abroad)
• Extra leave days added depending on seniority inside the company 43 days including public holidays by year 5 of employment
• 10 sick leave days per year with no doctors certificate requirement (excluding legal medical leave)
• 21 weeks of maternity leave
• 4 weeks of paternity leave
• Upon return to work soon after having child 100% work for home for one year for mothers; 13 weeks for fathers.

Benefits and Office Perks:

• Daily catered lunch or monthly lunch allowance
• Private Medical insurance
• Gym Membership
• Access to online learning platforms Udemy for Business and OReilly and budget for external training
• Parking at the office & many office perks (e.g. massage at work)
• Frequent office events and team building activities in different locations
• A great office space with own pool on the roof