Outlet Manager
Outlet Manager
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
Primary Responsibilities
Banquet Operation
- Take charge of banquet event operation
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
- Attend prefunction meeting with Event Organizers disseminate information and changes to colleagues and relevant departments.
- Ensure setup is in accordance to guests requirement based on Banquet Event Order or Change Log
- Communicate regularly to all team members regarding guest feedbacks satisfaction and dissatisfaction received
- Ensure that team members with direct guest contact possess good product knowledge
- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
- Check and ensure that all operating supplies are well stocked and sufficient to run operation
- Plan the manning allocation/work assignment per Banquet event
- Implement appropriate and effective measures to keep costs and expenses within budget
- Supervise the maintenance of service standards during banquet service operations
- Engage and obtain guests feedback during operations to ensure satisfaction
Handle guests complaints and comments tactfully and efficiently
Qualifications :
Profile
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Working knowledge of MS Excel Word & PowerPoint
Competencies
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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