Customer Operations Support Coordinator Food Ingredients Trading Jobs in MVC Resources in Sydney - Australia

Customer Operations Support Coordinator Food Ingredients Trading

MVC Resources

Posted on : 16-10-2024

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1 Vacancy

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Job Location

Sydney - Australia

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 16-10-2024

Job Description

The Customer and Operations Support role designed to be an integral part of our growing backoffice team. As our client continues to expand and elevate its operations to new heights they are looking for dynamic detailoriented individuals who are passionate about providing exceptional support and contributing to their ongoing success.

In this role you will be at the heart of the operations ensuring seamless communication with our customers assisting with logistical coordination and supporting the daytoday activities that keep our business running smoothly. If you thrive in a fastpaced environment and are eager to grow with a company that values innovation teamwork and dedication this position offers the perfect platform to develop your career as part of our client exciting growth journey.

Customer Service Support:

Response to customers for inquiries.

Customer Sales Orders management with Sales team.

Creating extending and maintaining customer master data in SAP.

Registration new customer database in SAP.

Maintain Sales Orders forms and enter data into SAP.

Manual Data Entry in SAP for credit notes debit notes and returns.

Manual Data Entry in SAP for credit notes with returns and coordinate the return arrangement between customer & logistics.

Manual Data Entry generation in SP for Customer Sales invoices.

Send reminder for outstanding customers for due date and late payment.

Operations Support:

Book transport for Delivery Orders via the providers portal.

Communicate with the 3PL warehouse for Delivery Orders collections.

Manage and confirm Delivery Orders collections and releases with followups.

Confirm delivery orders in SAP and generate customer sales invoices.

Send the sales invoices to customers.

Follow up on transport and delivery confirmations.

Arrange physical return.

Reminding logistics for missing POD CN for damaged products.

Preparing sample to the customers as requested from Sales Reps.

Clear any outstanding for sample invoice for customers.

Maintain Date entry of physical wall dashboard in MMAU office for the visibility of containers.

Send the contract list to Country Manager and Head of Sales of MMAU every Monday morning and Wednesday at the close of business and the stock levels by warehouse every Monday morning and Wednesday at the close of business to the whole sales team.

Check Proved of Delivery with the Delivery Order (DO).

Perform daily invoicing checks (VF04 VFX3) and coordinate with the accounts team.

Check S generate reports and communicate with the accounts team.

Reports generation and report special movements to the accounts team.

Develop and manage an Excel Pricelist Tool for all MMAU products costing and pricing.

Update the Pricelist Tool daily and weekly with current prices.

Coordinate pricelist sharing with suppliers (IT & MY).

Collect cost data from suppliers 3PL customs and transport to maintain accurate pricing.

Support Sales by generating RFQs for customers using the pricelist tool.

Requirements

Bachelor Degree of Diploma in any relevant field such as Business Admin etc.
At least 5 year of working experience in similar roles.
Intensive knowledge of SAP is an added advantage.

Bachelor Degree of Diploma in any relevant field such as Business Admin etc. At least 5 year of working experience in similar roles. Intensive knowledge of SAP is an added advantage.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

MVC Resources

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Customer Operations Support Coordinator Food Ingredients Trading

MVC Resources

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

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