We are seeking an experienced Software Specialist with a strong background in Epicor Prophet 21 to lead our transition from QuickBooks to Prophet 21 and provide ongoing support for the system. This role is crucial in ensuring a smooth migration process and continued operational efficiency postmigration. The ideal candidate will have a deep understanding of both QuickBooks and Prophet 21 with proven experience in managing complex software migrations. Key Responsibilities:
Migration Management:
Lead the endtoend migration process from QuickBooks to Epicor Prophet 21.
Collaborate with key stakeholders to define migration requirements timelines and deliverables.
Develop and execute a detailed migration plan including data mapping testing and validation.
Coordinate with Epicor consultants and internal teams to ensure seamless data transfer and system integration.
Identify potential risks during migration and implement mitigation strategies to ensure minimal disruption to business operations.
System Configuration & Optimization:
Customize and configure Epicor Prophet 21 to meet business needs.
Optimize system performance and workflows to align with company processes and best practices.
Assist in the creation of user roles permissions and system security protocols.
Training & Documentation:
Develop and deliver training programs for endusers to ensure effective use of Prophet 21.
Create comprehensive documentation for system procedures troubleshooting guides and best practices.
Provide ongoing support and training to users postmigration to ensure system proficiency.
Ongoing Support & Maintenance:
Serve as the primary point of contact for all Prophet 21related issues and inquiries.
Troubleshoot and resolve system issues working closely with Epicor support as needed.
Perform regular system audits to ensure data integrity and compliance with company policies.
Implement software updates patches and upgrades ensuring minimal disruption to operations.
Continuously assess system performance and recommend improvements to enhance efficiency.
Reporting & Analysis:
Develop and maintain custom reports and dashboards within Prophet 21 to support business decisionmaking.
Analyze system data to identify trends inefficiencies and opportunities for process improvement.
Qualifications:
Education: Bachelor’s degree in Information Technology Computer Science Business Administration or a related field.
Experience:
Minimum of 35 years of experience working with Epicor Prophet 21 with a strong focus on system implementation and support.
Proven experience managing software migrations particularly from QuickBooks to a more robust ERP system.
Strong understanding of accounting and financial processes preferably with experience using QuickBooks.
Skills:
Proficiency in Epicor Prophet 21 and QuickBooks.
Strong project management skills with the ability to manage timelines resources and stakeholder expectations.
Excellent problemsolving and analytical skills.
Effective communication skills both written and verbal with the ability to translate technical concepts to nontechnical users.
Ability to work independently and as part of a team with strong attention to detail and a commitment to quality.
Preferred Qualifications:
Experience in the distribution or manufacturing industry.
Knowledge of SQL and report writing tools (e.g. Crystal Reports).
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.