Advertisers Support with Turkish
Advertisers Support with Turkish
Posted on :
14-10-2024
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1 Vacancy
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Job Description
In collaboration we areworking with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkishspeaking Advertisers Support in Portugal.
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Provide support to small and medium sized businesses using various channels (chat email and telephone)
- Provide pre and postsales support for all selfservice products
- Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all jobrelated administrative forms
REQUIREMENTS:
- Native/fluent in Turkish both oral and written. Fluent in English (at least B2 level)
- Minimum 6 months experience in Customer service roles
- Knowledge of advertisement industry will be considered as an advantage
- Eligible to work in EU or Portuguese residency status
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently while being team player at the same time
- Able to work rotating shifts
BENEFITS:
- 5 shifts a week 8 hours each covering Monday to Sunday 24/7 line operating hours
- Remote work model after the nesting period on site in Lisbon (about 2 months) based on performance
- Affordable accomodation provided by the employer
- Sponsored yearly flight back home
- Cafeteria on site
- Training paid about 50%
- A dynamic multilingual multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Relocation support with a room for candidates from further away
Employment Type
Full Time
Key Skills
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