Customer Support Specialist
Customer Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the role:
You will play a key role in providing exceptional customer service through various channels including inbound calls live chat email and social media. The Customer Care department serves as the primary touchpoint for customers seeking assistance.
Requirements:
Fluency in German (C1 written and spoken)
Proficiency in English (B2 written and spoken)
Outstanding communication skills
An interest in sports
Experience in a customer service environment is a plus but not mandatory
Proficient typing and computer skills (familiarity with MS Office applications)
Strong organizational decisionmaking and analytical abilities
A collaborative spirit and a positive attitude
High school diploma or equivalent
What we offer:
Fulltime position with flexible shifts available from 10 AM to 2 AM Monday to Sunday
Competitive salary
Convenient office location near bus and metro stations
Comprehensive initial training and onboarding fully paid
Ongoing training and professional development opportunities
Career navigation programs to help chart your development path
Health and Wellbeing initiatives
Relocation assistance including accommodation and travel expenses if needed
Additional benefits including Health and Life Insurance Multisport card transport allowance bonuses for significant life events extra paid leave for educational pursuits corporate discounts company events and much more!
Location of the office: BGR Sofia Advance Business Center
If you are passionate about customer service and are looking to make an impact we would love to hear from you!
Remote Work :
No
Employment Type
Full Time
