Training and Support Specialist
Training and Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
No travel is required. This is a MondayFriday 85 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available upon approval for the selected candidate that may not be local to the Raleigh NC area.
- The purpose of the position will be to create inperson and online training content to support organizational initiatives and business units.
- Strong instructional design and technical knowledge a must.
- Strong content development and writing skills needed.
- Ability to create resources to support employee learning such as tips job aids and templates.
- Good research skills.
- This position will facilitate and support live virtual meetings and events.
- Strong presentation communication and collaboration skills.
- Must be professional available during work hours responsive and timely. Must be attentive to detail and meet required timelines for deliverables.
DHB prefers experience with following tools:
- SharePoint page administration Adobe Articulate (Storyline and Rise) & Camtasia MS Teams.
- Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred.
- Creating training videos and microlearning a plus.
- Use of voiceover tools a plus.
- Interest in continually learning new software and keeping the team updated on changes to software is desired.
This position works with:
- Associate Director of Organizational Development Training and Support Specialists Learning and Development Consultant Organizational Development Consultant and an Administrative Support Specialist.
Employment Type
Full Time
