BPO - Content Analyst - Internet Researcher
BPO - Content Analyst - Internet Researcher
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Job Description
Home appliances make our lives easy but maintaining them can be incredibly frustrating and expensive. As a Content Analyst your job is to help customers store and access the right information such as DIY videos device warranties replacement parts and manuals to keep them and their devices from breaking down.
Keen eyes steady hands and a focused mind are necessary to prevent little mistakes typos and errors that potentially undermine repairs and replacements. This position is an excellent opportunity to build skills in research report writing and analysisand maybe even learn a thing or two about DIY repairs too.
See if this job is right for you.
How You Spend Your Eight Hours
- Visually inspect and transcribe brand details specifications serial numbers and manufacturing dates from product label images
- Accurately input information into the inhouse platform
- Follow strict procedures and guidelines to find related stock images documents (PDFs) videos and parts using inhouse software and related tools
What You Must Possess
- At least two years of general professional experience (training for the specific role will be provided)
- English proficiency for reading copypasting and transcribing information
- Attention to detail and thoroughness in gathering and documenting information to ensure the accuracy and quality of reports
- Proficiency in using computer software and performing internet searches
- Ability to focus on one task for an extended amount of time and effectively meet efficiency and productivity benchmarks
What You Shall Receive
- HMO coverage with two free dependents upon regularization
- VL/SL credits upon regularization
- Friendly and supportive work culture
- 13thmonth pay and other Philippinegovernmentmandated benefits
- Nontaxable allowances
- Pay increases performance bonuses birthday gifts and many more
What You Should Consider
- Fulltime employee
- Tuesday to Saturday 8 AM to 4 PM Pacific time
- Hybrid work setup
Why Join Our Company
You look for a company whose senior management listens to what you are and arent saying and whose managers and team leads you can genuinely connect with. According to Glassdoor 99% of the current and previous employees recommend Unity Communications to their friends and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Remote Work :
No
Employment Type
Full Time
