Admin Assistant Non Voice
Admin Assistant Non Voice
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Schedule:
- 9 AM to 6 PM Monday to Friday
Client Timezone: Eastern Time (ET)
Client Overview
Join a cuttingedge enterprise SaaS company that s revolutionizing the software industry. This innovative firm develops powerful enterprise solutions pushing the boundaries of what s possible in business technology. With a strong presence in North America and a forwardthinking approach to remote work they re poised for exciting growth and looking for talented individuals to be part of their success story.
Job Description
Embark on an exciting career opportunity as an Administrative Assistant / Data Entry Specialist with a dynamic enterprise SaaS leader. In this role you ll be at the forefront of streamlining operations and contributing to customer success. You ll handle crucial data management tasks provide essential administrative support and play a key role in maintaining efficient systems. This position offers the flexibility of remote work while allowing you to make a significant impact on a growing business. If you re detailoriented techsavvy and eager to learn this role provides an excellent platform to develop your skills in a supportive innovative environment.
Responsibilities
- Execute precise data entry tasks ensuring high accuracy and efficiency
- Develop and maintain organized file systems to support smooth information flow
- Manage various administrative duties to bolster team operations
- Respond to customer inquiries via email following established guidelines and templates
- Contribute to the evolution of customer success strategies by helping create and update playbooks
- Assist in documenting and refining customer interaction processes
- Update and maintain customer information in the company s CRM system
- Support the customer success team by handling routine inquiries and escalating complex issues
- Collaborate with team members to optimize internal workflows and processes
Requirements
- Proven proficiency in data entry and fundamental computer skills
- Sharp attention to detail and strong organizational abilities
- Excellent written communication skills in English
- Ability to follow instructions meticulously and adhere to established processes
- Basic understanding of customer service principles with a customercentric mindset
- Familiarity with common office software and eagerness to learn new tools
- Selfmotivated with the ability to work efficiently in a remote environment
- Adaptability and willingness to grow with a rapidly evolving company
Proven proficiency in data entry and fundamental computer skills Sharp attention to detail and strong organizational abilities Excellent written communication skills in English Ability to follow instructions meticulously and adhere to established processes Basic understanding of customer service principles with a customer-centric mindset Familiarity with common office software and eagerness to learn new tools Self-motivated with the ability to work efficiently in a remote environment Adaptability and willingness to grow with a rapidly evolving company
Employment Type
Full Time
