Position: Sales Representatives
Industry: Fashion
Location: Nairobi CBD Kenya
Salary: 16000 KES
Job Purpose:
The Sales Representative will be responsible for delivering excellent customer service driving sales and creating a pleasant shopping experience for customers. The role involves assisting customers in selecting shoes maintaining the stores organization and supporting sales efforts to meet targets.
Key Responsibilities:
- Welcome and engage customers helping them choose suitable footwear based on their preferences and needs.
- Provide product details such as sizes colors and features to inform customer decisions.
- Ensure the sales floor is tidy wellorganized and fully stocked with products.
- Handle customer queries resolve complaints professionally and maintain a courteous demeanor.
- Encourage additional purchases through upselling and crossselling strategies to meet sales goals.
- Process sales transactions accurately and ensure correct payment handling and receipts.
- Stay informed about promotions store policies (payment exchanges) and security practices to assist customers efficiently.
- Assist with visual merchandising including setting up displays to enhance the stores visual appeal.
- Conduct inventory checks assist with stock management and ensure proper product rotation.
- Build strong customer relationships to encourage repeat business and enhance customer loyalty.
Qualifications & Competencies:
- At least 1 year of experience working in a retail environment preferably in footwear or fashion.
- Excellent communication and interpersonal skills with the ability to engage with customers effectively.
- A proactive positive attitude with a strong motivation to meet sales goals.
- Ability to work efficiently in a fastpaced retail setting and handle multiple tasks.
- Customerfocused with strong problemsolving skills and a keen attention to detail.
- Basic understanding of retail sales principles and best customer service practices.
- Physical stamina to stand for long periods and handle light to moderate lifting tasks.
Personal Attributes:
- Friendly approachable and confident in interacting with a variety of customers.
- A strong team player with the ability to collaborate well with colleagues.
- Punctual reliable and trustworthy with a strong sense of responsibility.
- Organized and able to manage time effectively especially during busy periods
Application Process:
Interested candidates are encouraged to apply by submitting an updated CV with references.
Application Deadline: Friday 25th October 2024.
For any application difficulties or queries please contact us at.
Gap Recruitment Services Limited is committed to equal opportunity hiring. No fee is charged for recruitment and we encourage all qualified candidates to apply.
Remote Work :
No